Shiny Cleaning | Faq

Your trusted cleaning Solution in Adelaide.

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Faq

FAQ

General Question

  • How can I schedule a cleaning service with Shiny Cleaning?

    Scheduling a cleaning service with Shiny Cleaning is easy! Simply visit our website at ⦁ www.shinycleaner.com and fill out the online booking form or give us a call directly at 0406 958 557 to speak ...

  • Is Shiny Cleaning insured and bonded?

    Yes, Shiny Cleaning is fully insured and bonded for your peace of mind. We prioritize the safety and security of our clients and employees, and our insurance coverage protects against any unforeseen accidents or damages. ...

  • What cleaning products does Shiny Cleaning use?

    At Shiny Cleaning, we use high-quality, eco-friendly cleaning products that are safe for both your family and the environment. Our cleaning products are carefully selected to ensure effective cleaning results without harmful chemicals.

  • Can I trust the cleaners from Shiny Cleaning?

    Absolutely! All cleaners at Shiny Cleaning undergo thorough background checks and rigorous training to ensure they meet our high standards of professionalism and expertise. You can trust our team to treat your property with the ...

  • What areas does Shiny Cleaning serve?

    Shiny Cleaning proudly serves clients throughout all Adelaide and Surrounding Area Adelaide to 50Km. Whether you’re located in any region in South Australia, we’re here to meet your cleaning needs with excellence and reliability.

  • How does Shiny Cleaning ensure customer satisfaction?

    Customer satisfaction is our top priority at Shiny Cleaning. We strive to exceed your expectations with every cleaning service we provide. If for any reason you’re not satisfied with our work, please don’t hesitate to ...

  • What safety measures does Shiny Cleaning have in place, especially during the COVID-19 pandemic?

    Shiny Cleaning is committed to ensuring the safety of our clients and employees. We adhere to strict safety protocols, including wearing masks and gloves, practicing social distancing, and frequently sanitizing equipment and high-touch surfaces. If ...

  • How does Shiny Cleaning handle special requests or customized cleaning needs?

    At Shiny Cleaning, we understand that every property is unique, and we’re happy to accommodate special requests or customize our cleaning services to meet your specific needs. Simply let us know your requirements, and we’ll ...

House Cleaning

  • What house cleaning services does Shiny Cleaning offer?

    Shiny Cleaning offers a comprehensive range of house cleaning services to meet your needs. Our services include regular cleaning, deep cleaning, Vacate cleaning, once off cleaning, customize cleaning, move-in/out cleaning, post-construction cleaning, and more

  • How often should I schedule house cleaning with Shiny Cleaning

    The frequency of house cleaning depends on your preferences and property size. We offer flexible scheduling options, including weekly, fortnightly, monthly, or one-time cleanings, to accommodate your needs

  • Can I request specific cleaning tasks to be included in my house cleaning service?

    Absolutely! Yes, At Shiny Cleaning, we understand that every home is unique. You can customize your house cleaning service by requesting specific tasks or areas to be cleaned, such as bathrooms, kitchens, bedrooms, or common ...

  • Do I need to provide cleaning supplies and equipment for the house cleaning service?

    No, you don’t need to worry about providing cleaning supplies or equipment. Shiny Cleaning brings all the necessary supplies and equipment needed to clean your home efficiently and effectively.

  • Are the cleaners from Shiny Cleaning trained and experienced?

    Yes, all cleaners at Shiny Cleaning are highly trained professionals with extensive experience in house cleaning. They undergo rigorous training to ensure they meet our high standards of quality and professionalism. Our all cleaners have ...

  • Will the same cleaners come to clean my house each time?

    We strive to provide consistency and build trust with our clients. While we cannot guarantee the same cleaners for every service, we make every effort to assign familiar faces whenever possible to ensure continuity and ...

  • What safety measures does Shiny Cleaning have in place during house cleaning?

    Shiny Cleaning prioritizes the safety of our clients and employees. Our cleaners follow strict safety protocols, including wearing masks and gloves, practicing social distancing, and using eco-friendly cleaning products.

  • What if I’m not satisfied with the house cleaning service?

    Your satisfaction is our top priority at Shiny Cleaning. If you’re not satisfied with any aspect of the service, please let us know at filling our contact us form with your concern from our website ...

Commercial cleaning

  • What commercial cleaning services does Shiny Cleaning offer?

    Shiny Cleaning provides a comprehensive range of commercial cleaning services tailored to various industries. Our services include office cleaning, school cleaning, medical cleaning, aged care cleaning, and more.

  • Does Shiny Cleaning offer specialized cleaning services for schools?

    Yes, Shiny Cleaning offers specialized cleaning services for schools to create a clean and healthy learning environment. Our school cleaning services include classroom cleaning, cafeteria cleaning, restroom sanitation, floor maintenance, and more.

  • What is included in office cleaning services by Shiny Cleaning?

    Our office cleaning services cover a wide range of tasks, including dusting, vacuuming, mopping, sanitizing surfaces, emptying trash bins, and cleaning restrooms. We ensure your office space is clean, hygienic, and inviting for employees and ...

  • Do you clean retail stores?

    Absolutely Yes, we do. To book your retail cleaning service, simply contact us via phone to organise a site visit and we’ll come out within 24 hours and give you free quote.

  • How do I request a quote for commercial cleaning services from Shiny Cleaning?

    Requesting a quote for commercial cleaning services is easy! Simply visit our website to fill out the online quote request form at www.shinycleaner.com or give us a call at 0406 958 557 to speak with ...

  • Can Shiny Cleaning accommodate customized cleaning schedules for commercial clients?

    Yes, Shiny Cleaning offers flexible scheduling options to accommodate the unique needs of commercial clients. Whether you require daily, weekly, or monthly cleaning services, we’ll work with you to create a customized cleaning schedule that ...

  • How does Shiny Cleaning ensure confidentiality and security during commercial cleaning services?

    Shiny Cleaning takes confidentiality and security seriously. Our cleaners are trained to respect client privacy and handle sensitive information with discretion. We also implement security measures to safeguard client property and assets during cleaning.

  • Are the cleaners from Shiny Cleaning trained to handle specialized cleaning tasks?

    Yes, all cleaners at Shiny Cleaning are trained professionals with experience in commercial cleaning, including specialized tasks for offices, schools, medical facilities, and aged care facilities. They undergo regular training to stay updated on industry ...

Gutter cleaning

  • What gutter cleaning services does Shiny Cleaning offer?

    Shiny Cleaning provides comprehensive gutter cleaning services to keep your gutters clear and functional. Our services include gutter flushing and gutter vacuuming to remove debris and prevent clogs.

  • Does Shiny Cleaning offer gutter vacuuming services?

    Yes, Shiny Cleaning offers gutter vacuuming services as an alternative method for cleaning gutters. Gutter vacuuming involves using powerful vacuum equipment to remove debris from gutters without the need for water, providing an efficient and ...

  • What is gutter flushing, and how does it work?

    Gutter flushing is a method used to clean gutters by spraying water through the gutter system to remove debris and buildup. Shiny Cleaning uses specialized equipment to flush out leaves, dirt, and other debris, ensuring ...

  • Why is gutter cleaning important for my property?

    Regular gutter cleaning is essential to prevent water damage, roof leaks, and structural issues caused by clogged gutters. By keeping your gutters clean and free of debris, you can protect your property from costly repairs ...

  • How often should I have my gutters cleaned by Shiny Cleaning?

    The frequency of gutter cleaning depends on various factors, including the surrounding environment, tree coverage, and weather conditions. As a general guideline, it’s recommended to have your gutters cleaned at least twice a year, typically ...

  • Does Shiny Cleaning provide gutter inspection services?

    Yes, Shiny Cleaning offers gutter inspection services to assess the condition of your gutters and identify any issues or potential problems. Our experienced technicians can provide recommendations for maintenance or repairs to keep your gutters ...

  • Can Shiny Cleaning clean gutters on multi-story buildings?

    Yes, Shiny Cleaning has the expertise and equipment to clean gutters on multi-story buildings safely and effectively. Our team is trained to work at heights and follows strict safety protocols to ensure a thorough and ...

  • How do I schedule gutter cleaning services with Shiny Cleaning?

    Scheduling gutter cleaning services with Shiny Cleaning is easy! Simply visit our website at www.shinycleaner.com to request a quote or give us a call at 0406 958 557 to speak with one of our representatives. ...

Roof cleaning

  • Can Shiny Cleaning clean all types of roofing materials?

    Yes, Shiny Cleaning has the expertise and equipment to clean a wide range of roofing materials, including asphalt shingles, tile, metal, and more. Our team is trained to use the appropriate cleaning methods and products ...

  • Why is roof cleaning important for my property?

    Regular roof cleaning is essential to preserve the appearance and integrity of your roof and extend its lifespan. By removing dirt, moss, algae, and stains, you can prevent damage to the roofing material, improve curb ...

  • What roof cleaning services does Shiny Cleaning offer?

    Shiny Cleaning provides comprehensive roof cleaning services to maintain the beauty and integrity of your roof. Our services include roof pressure washing and roof soft washing to remove dirt, moss, algae, and other stains.

  • What is roof pressure washing, and how does it work?

    Roof pressure washing is a method used to clean roofs by spraying high-pressure water to remove dirt, moss, algae, and debris. Shiny Cleaning uses specialized equipment and techniques to safely and effectively pressure wash roofs, ...

  • Does Shiny Cleaning offer roof soft washing services?

    Yes, Shiny Cleaning offers roof soft washing services as an alternative method for cleaning roofs. Roof soft washing involves using low-pressure water combined with eco-friendly cleaning solutions to gently remove stains and biological growth without ...

  • How often should I have my roof cleaned by Shiny Cleaning?

    The frequency of roof cleaning depends on various factors, including the climate, surrounding environment, and type of roofing material. As a general guideline, it’s recommended to have your roof cleaned every 1-3 years to prevent ...

  • Does roof cleaning with Shiny Cleaning include gutter cleaning?

    While roof cleaning and gutter cleaning are separate services, Shiny Cleaning offers gutter cleaning as an additional service that can be combined with roof cleaning for a comprehensive exterior cleaning solution. Our team can assess ...

  • Is roof cleaning with Shiny Cleaning safe for the environment?

    Yes, Shiny Cleaning is committed to using eco-friendly cleaning solutions and practices that are safe for the environment, your family, and your property. Our cleaning products are biodegradable and non-toxic, minimizing environmental impact while delivering ...

Pressure cleaning

  • What pressure cleaning services does Shiny Cleaning offer?

    Shiny Cleaning provides comprehensive pressure cleaning services to restore the beauty and cleanliness of your property’s exterior surfaces. Our services include driveway pressure cleaning, sidewalk pressure cleaning, and exterior walls cleaning.

  • What is driveway pressure cleaning, and how does it work?

    Driveway pressure cleaning is a method used to clean driveways by using high-pressure water to remove dirt, grime, oil stains, and other debris. Shiny Cleaning utilizes specialized equipment to effectively pressure wash driveways, restoring their ...

  • What does sidewalk pressure cleaning entail with Shiny Cleaning?

    Sidewalk pressure cleaning involves using high-pressure water to clean sidewalks and walkways, removing dirt, mildew, algae, and other stains. Shiny Cleaning employs professional-grade equipment and techniques to ensure thorough and efficient cleaning results.

  • Does Shiny Cleaning offer exterior walls cleaning services?

    Yes, Shiny Cleaning offers exterior walls cleaning services to remove dirt, mold, mildew, and other stains from the exterior surfaces of your property. Our pressure cleaning methods effectively restore the appearance of exterior walls, improving ...

  • How often should I have my driveway and sidewalks pressure cleaned by Shiny Cleaning?

    The frequency of driveway and sidewalk pressure cleaning depends on various factors, including foot traffic, weather conditions, and the buildup of dirt and stains. As a general guideline, it’s recommended to have these surfaces cleaned ...

  • Why is pressure cleaning important for my property’s exterior surfaces?

    Regular pressure cleaning is essential to remove dirt, Mold, mildew, and stains from exterior surfaces, preserving their appearance and integrity. By keeping driveways, sidewalks, and exterior walls clean, you can enhance curb appeal, prevent damage, ...

  • Can pressure cleaning with Shiny Cleaning remove oil stains from driveways?

    Yes, Shiny Cleaning utilizes specialized equipment and cleaning solutions to effectively remove oil stains and other stubborn stains from driveways. Our pressure cleaning methods penetrate deep into the surface to lift and dissolve tough stains, ...

  • Is pressure cleaning with Shiny Cleaning safe for all types of exterior surfaces?

    Yes, Shiny Cleaning uses professional-grade equipment and techniques that are safe for a wide range of exterior surfaces, including concrete, brick, pavers, and siding. Our team is trained to adjust pressure levels and nozzle settings ...

Solar cleaning

  • What solar cleaning services does Shiny Cleaning offer?

    Shiny Cleaning provides specialized solar panel cleaning services to ensure optimal performance and efficiency of your solar energy system.

  • Why is solar panel cleaning important?

    Regular solar panel cleaning is essential to remove dirt, dust, bird droppings, and other debris that can accumulate on the surface of solar panels. Clean panels maximize sunlight absorption and energy production, improving overall system ...

  • How often should I have my solar panels cleaned by Shiny Cleaning?

    The frequency of solar panel cleaning depends on various factors, including location, weather conditions, and surrounding environment. As a general guideline, it’s recommended to have solar panels cleaned every 6-12 months to maintain peak efficiency.

  • Can dirty solar panels affect energy production?

    Yes, dirty solar panels can significantly reduce energy production by blocking sunlight and decreasing efficiency. Regular cleaning ensures maximum sunlight absorption, optimizing energy output and maximizing savings on electricity bills.

  • Does Shiny Cleaning use specialized equipment for solar panel cleaning?

    Yes, Shiny Cleaning utilizes specialized equipment and eco-friendly cleaning solutions specifically designed for solar panel cleaning. Our gentle yet effective cleaning methods safely remove dirt and debris without causing damage to the panels.

  • Is solar panel cleaning with Shiny Cleaning safe for the environment?

    Yes, Shiny Cleaning is committed to using eco-friendly cleaning solutions and practices that are safe for the environment and your solar energy system. Our cleaning products are biodegradable and non-toxic, minimizing environmental impact while maximizing ...

  • Can Shiny Cleaning clean solar panels installed at different heights or angles?

    Yes, Shiny Cleaning has the expertise and equipment to clean solar panels installed at various heights, angles, and locations. Our trained technicians are equipped to safely access and clean solar panels on residential, commercial, and ...

  • How do I schedule solar panel cleaning services with Shiny Cleaning?

    Scheduling solar panel cleaning services with Shiny Cleaning is easy! Simply visit our website to request a quote or give us a call to speak with one of our representatives. We’ll work with you to ...

NDIS cleaning

  • What NDIS cleaning services does Shiny Cleaning offer?

    Shiny Cleaning provides specialized cleaning services tailored to meet the needs of individuals receiving support through the National Disability Insurance Scheme (NDIS). Our services are designed to ensure a clean, safe, and comfortable living environment ...

  • How does Shiny Cleaning cater to the unique needs of NDIS participants?

    Shiny Cleaning understands the importance of personalized care and attention when providing cleaning services to NDIS participants. Our team works closely with individuals and their support networks to develop customized cleaning plans that address specific ...

  • What areas of the home does Shiny Cleaning cover under NDIS cleaning services?

    Shiny Cleaning offers comprehensive cleaning services for all areas of the home, including bedrooms, bathrooms, kitchens, living areas, and common areas. We pay special attention to high-touch surfaces, ensuring thorough cleaning and disinfection to promote ...

  • Can Shiny Cleaning accommodate special requests or accommodations for NDIS participants?

    Yes, Shiny Cleaning is committed to accommodating special requests and accommodations for NDIS participants to ensure their comfort and satisfaction. Whether it’s using specific cleaning products, adhering to certain routines, or addressing individual preferences, our ...

  • Is Shiny Cleaning experienced in working with NDIS participants?

    Yes, Shiny Cleaning has extensive experience working with NDIS participants and understands the importance of patience, compassion, and respect when providing cleaning services. Our team undergoes specialized training to ensure they are equipped to meet ...

  • How do I arrange NDIS cleaning services with Shiny Cleaning?

    Arranging NDIS cleaning services with Shiny Cleaning is simple! You can contact us directly to discuss your needs and schedule a consultation. Our team will work with you to develop a customized cleaning plan that ...

  • Are Shiny Cleaning’s NDIS cleaning services covered by NDIS funding?

    Shiny Cleaning’s NDIS cleaning services may be covered by NDIS funding, depending on the participant’s plan and individual circumstances. We recommend consulting with your NDIS support coordinator or plan manager to determine eligibility and funding ...

  • Can Shiny Cleaning provide invoices or documentation for NDIS funding purposes?

    Yes, Shiny Cleaning can provide invoices, receipts, or other documentation required for NDIS funding purposes. We ensure transparency and accountability in our billing processes, making it easy for participants to track and manage their funding ...

Carpet steam cleaning

  • What carpet cleaning services does Shiny Cleaning offer?

    Shiny Cleaning offers professional carpet steam cleaning services to deep clean and refresh your carpets. Our steam cleaning method effectively removes dirt, stains, allergens, and odors, leaving your carpets clean and sanitized.

  • What is carpet steam cleaning, and how does it work?

    Carpet steam cleaning, also known as hot water extraction, is a method used to clean carpets by injecting hot water and cleaning solution into the carpet fibers and then extracting it along with dirt and ...

  • How often should I have my carpets steam cleaned by Shiny Cleaning?

    The frequency of carpet steam cleaning depends on various factors, including foot traffic, pets, and household activities. As a general guideline, it’s recommended to have your carpets steam cleaned every 6-12 months to maintain their ...

  • Why is steam cleaning important for my carpets?

    Steam cleaning is essential for maintaining the cleanliness and hygiene of your carpets. It removes deep-seated dirt, stains, allergens, and bacteria that regular vacuuming cannot reach, improving indoor air quality and prolonging the life of ...

  • Can Shiny Cleaning remove tough stains and odors from carpets?

    Yes, Shiny Cleaning specializes in removing tough stains and odors from carpets using advanced steam cleaning techniques and professional-grade cleaning solutions. Our experienced technicians can effectively treat and eliminate stains and odors caused by pets, ...

  • Is steam cleaning with Shiny Cleaning safe for all types of carpets?

    Yes, Shiny Cleaning uses steam cleaning methods that are safe and gentle on a wide range of carpet fibers, including synthetic and natural fibers. Our technicians are trained to assess the type of carpet and ...

  • How long does it take for carpets to dry after steam cleaning?

    The drying time for carpets after steam cleaning varies depending on factors such as humidity, airflow, and carpet thickness. Generally, carpets may take anywhere from 4 to 24 hours to dry completely. Opening windows, using ...

  • Can I walk on the carpets immediately after steam cleaning?

    While carpets may feel slightly damp after steam cleaning, it’s best to avoid walking on them until they are completely dry to prevent re-soiling and slipping. We recommend wearing clean socks or slippers if you ...

Oven cleaning

  • What oven cleaning services does Shiny Cleaning offer?

    Shiny Cleaning provides professional oven cleaning services to restore the cleanliness and functionality of your oven. Our services include deep cleaning of both residential and commercial ovens to remove grease, grime, and baked-on residue.

  • Why should I have my oven professionally cleaned by Shiny Cleaning?

    Professional oven cleaning ensures that your oven is thoroughly cleaned and sanitized, removing built-up grease, food residue, and odors. Our specialized cleaning techniques and eco-friendly products deliver superior results, leaving your oven sparkling clean and ...

  • How often should I have my oven professionally cleaned?

    The frequency of oven cleaning depends on how often the oven is used and the level of buildup. As a general guideline, it’s recommended to have your oven professionally cleaned every 6-12 months to maintain ...

  • Can Shiny Cleaning clean all types of ovens?

    Yes, Shiny Cleaning is equipped to clean a wide range of oven types, including standard ovens, convection ovens, self-cleaning ovens, and more. Our experienced technicians are trained to handle various oven models and sizes with ...

  • Is oven cleaning with Shiny Cleaning safe for my oven?

    Yes, Shiny Cleaning uses non-toxic, eco-friendly cleaning products and techniques that are safe for your oven and the environment. Our cleaning process is designed to effectively remove grease and grime without causing damage to the ...

  • How long does oven cleaning take with Shiny Cleaning?

    The duration of oven cleaning depends on the size and condition of the oven. On average, our oven cleaning service typically takes between 1-2 hours to complete. Our team works efficiently to ensure minimal disruption ...

  • Do I need to prepare my oven before Shiny Cleaning arrives?

    Prior to our arrival, we recommend removing any loose debris or items from inside the oven. It’s also helpful to ensure that the oven is cool and turned off before our technicians begin the cleaning ...

  • Can I use my oven immediately after it’s been cleaned by Shiny Cleaning?

    Yes, you can typically use your oven immediately after it’s been professionally cleaned by Shiny Cleaning. However, we recommend allowing some time for the oven to cool down and air out before using it for ...

Windows cleaning

  • What window cleaning services does Shiny Cleaning offer?

    Shiny Cleaning provides professional window cleaning services for residential and commercial properties. Our services include interior and exterior window cleaning, as well as cleaning of window frames and sills.

  • How often should I have my windows cleaned by Shiny Cleaning?

    The frequency of window cleaning depends on various factors, including the location of your property, environmental conditions, and personal preference. As a general guideline, we recommend having your windows cleaned at least twice a year ...

  • What types of windows does Shiny Cleaning clean?

    Shiny Cleaning cleans a wide range of window types, including single and double-hung windows, casement windows, sliding windows, bay windows, and more. Our team is trained to handle different window styles with care and precision.

  • Does Shiny Cleaning clean windows at heights?

    Yes, Shiny Cleaning has the expertise and equipment to clean windows at various heights, including windows on upper floors and high-rise buildings. Our team follows strict safety protocols to ensure a safe and efficient cleaning ...

  • Do I need to provide cleaning supplies or equipment for window cleaning?

    No, you don’t need to provide any cleaning supplies or equipment. Shiny Cleaning brings all the necessary tools and cleaning solutions to complete the window cleaning job to the highest standards.

  • Can Shiny Cleaning remove hard water stains or mineral deposits from windows?

    Yes, Shiny Cleaning utilizes specialized cleaning solutions and techniques to remove hard water stains, mineral deposits, and other stubborn stains from windows. Our team will assess the condition of your windows and recommend the most ...

  • Does Shiny Cleaning offer screen cleaning services?

    Yes, Shiny Cleaning offers screen cleaning services as part of our comprehensive window cleaning service. We’ll remove screens, clean them thoroughly, and reinstall them to ensure your windows look their best inside and out.

  • Is window cleaning with Shiny Cleaning safe for window tinting or film?

    Yes, Shiny Cleaning uses gentle cleaning techniques that are safe for window tinting or film. Our team is trained to avoid damaging window treatments and will take extra care when cleaning tinted or filmed windows.

TESTIMONIALS

Client Testimonies: Experience with Our Cleaners